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DOMESTIC CUSTOMER PROCESS
INTERNATIONAL CUSTOMER PROCESS


Terms and Conditions

Single Shipments
  • We ship items via courier, post, air and sea cargo, our team member will contact you after an order is confirmed to give you what best options are available.
  • For orders that need to be delivered by us, to outside of the UAE, a member of are team will contact you and assist you in co-ordinating the shipment to your destination.After confirmation,a payment link will be sent to you to book the logistic option.
  • International delivery fees are determined based on the option you choose. Smaller order are typically send by courier where as larger orders are sent by air cargo or sea cargo. 
  • Delivery within UAE shall be in 1 to 2 working days and from 5 to 10 working days to other countries. 
  • UAE Delivery rates will be of AED 35 for the orders upto 5kgs,Additional charges of 1dirham for each 1kg of order weighing above 5kgs.
  • We deliver our products to all countries and mainly UAE. shipping will be done by a third-party courier/freight forwarder.
  • Avoid any delivery delay by providing your full address along with your contact details.
Multiple Shipments 
  • All of the above conditions.
  • The multiple booking / orders / shipments may result in multiple postings to the cardholder’s monthly statement.