This Return Policy governs Spare247.com acceptance of returns.
Return or exchange any item with original purchase receipt within 30 days as NEW requires that item must be in original condition and packaging, unopened and uninstalled, including all original materials supplied with the item. Returns that do not meet these criteria will be denied. Items returned for warranty may be exchanged or refunded at our discretion. Credit will be issued to the account of the customer, which can be viewed in the Payments and Balance section under My Account .
Return or exchange of NEW items (original condition and packaging, unopened and uninstalled, including all original materials supplied with the item) without proof of purchase may be made in exchange at Spare247.com discretion. No CASH refunds will be issued, only store credit will be issued. These returns will be processed at the lowest selling price of the item in the last 30 days.
Some merchandise, including opened GASKETS, SUSPENSION COMPONENTS and ELECTRICAL/ELECTRONIC GOODS are non-refundable.
Third party or other outsourced merchandise, including certain Special Order, Commercial Tools and equipment are all subject to a 15% re-stocking fee. Shipping costs are non-refundable. Clearance and “AS IS” merchandise are non-refundable.
Spare247.com reserves the right to limit returns or exchanges at any time, for any reason. Spare247.com reserves the right to require a valid photo ID that will be recorded at the time of return. Applicable information from your ID will be retained, subject to applicable Federal, State, and Local laws, in a company-wide database of customer return activity that Spare247.com and its affiliates use to authorize returns. We accept the following IDs for returns: Driver’s License, or Passport.
The list below provides a high-level list of merchandise that is classified as non-returnable per our Return Policy. Some parts may be denied return because they share the same categorization as their electrical counterparts (i.e. fuel pumps). In these cases, the Team Member may override the denial and process the return. This list represents most but not necessarily all of the non-returnable parts. Contact us directly for assistance
4WD Switches | Relays | Actuators | Bushes | Shock Absorbers | Filters (All types) |
AC Components | Dimmer Switches | Stem seals | Clutches | Bolts | Belts (All types) |
Heater Switches | Distributor Cap | Ignition Pickups | Fan Coupling | Liquids | Body parts |
Air Injection Valves | Rotor Kits | Ignition Modules | Oil Pumps | Spark Plugs | Door Lock Cylinders |
Blower Motor Resistors | Distributor Parts | Ignition Coils | Water pumps | Glow plugs | Voltage Regulators |
Blower Switches | Distributors | Idle Air Controls | U. Joints | Wiper Switches | Turbo Charger Solenoids |
Carburetors | Switches (All types) | Gasket Kits | VVT Solenoids | Vacuum Pumps | Turbo Charger Parts |
Engine Computers | Actuators (All types) | Engine Gaskets | Smog Pumps | Throttle Bodies | Turbo Chargers |
Cruise Control Relay | EGR Valves | Fuel Pumps | Relays | Purge Valves | Switch Connectors |
Combination Switch Connectors | Fuel Injection Kits | Fuel Pressure Regulators | Fuel Pump Components | Lighting Connectors | Pistons and Piston Kits |
The warranty period is 30 days from your date of purchase or any longer warranty period that may be printed on your original sales receipt.
You can find a copy of your receipt in your Order Confirmation email as well as in the “Your Order History” section of Your Account. If you did not register with us and cannot locate your Order Confirmation email, please contact Customer Care at +97150 2750976 or via email help@spare247.com.