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+971 50 9164201 Return Policy

This Return Policy governs acceptance of returns.

Proof of Purchase

With Proof of Purchase

Return or exchange any item with original purchase receipt within 30 days as NEW requires that item must be in original condition and packaging, unopened and uninstalled, including all original materials supplied with the item. Returns that do not meet these criteria will be denied. Items returned for warranty may be exchanged or refunded at our discretion. Credit will be issued to the account of the customer, which can be viewed in the Payments and Balance section under My Account .

Without Proof of Purchase

Return or exchange of NEW items (original condition and packaging, unopened and uninstalled, including all original materials supplied with the item) without proof of purchase may be made in exchange at discretion. No CASH refunds will be issued, only store credit will be issued. These returns will be processed at the lowest selling price of the item in the last 30 days.


Some merchandise, including opened GASKETS, SUSPENSION COMPONENTS  and ELECTRICAL/ELECTRONIC GOODS are non-refundable.

Third party or other outsourced merchandise, including certain Special Order, Commercial Tools and equipment are all subject to a 15% re-stocking fee. Shipping costs are non-refundable. Clearance and “AS IS” merchandise are non-refundable. reserves the right to limit returns or exchanges at any time, for any reason. reserves the right to require a valid photo ID that will be recorded at the time of return. Applicable information from your ID will be retained, subject to applicable Federal, State, and Local laws, in a company-wide database of customer return activity that and its affiliates use to authorize returns. We accept the following IDs for returns: Driver’s License, or Passport.

Non-Returnable Items

The list below provides a high-level list of merchandise that is classified as non-returnable per our Return Policy. Some parts may be denied return because they share the same categorization as their electrical counterparts (i.e. fuel pumps). In these cases, the Team Member may override the denial and process the return. This list represents most but not necessarily all of the non-returnable parts. Contact us directly for assistance

4WD Switches Relays Actuators Bushes Shock Absorbers Filters (All types)
AC Components Dimmer Switches Stem seals Clutches Bolts Belts (All types)
Heater Switches Distributor Cap Ignition Pickups Fan Coupling Liquids Body parts
Air Injection Valves Rotor Kits Ignition Modules Oil Pumps Spark Plugs Door Lock Cylinders
Blower Motor Resistors Distributor Parts Ignition Coils Water pumps Glow plugs Voltage Regulators
Blower Switches Distributors Idle Air Controls U. Joints Wiper Switches Turbo Charger Solenoids
Carburetors Switches (All types) Gasket Kits VVT Solenoids Vacuum Pumps Turbo Charger Parts
Engine Computers Actuators (All types) Engine Gaskets Smog Pumps Throttle Bodies Turbo Chargers
Cruise Control Relay EGR Valves Fuel Pumps Relays Purge Valves Switch Connectors
Combination Switch Connectors Fuel Injection Kits Fuel Pressure Regulators Fuel Pump Components Lighting Connectors Pistons and Piston Kits

Warranty Returns

The warranty period is 30 days from your date of purchase or any longer warranty period that may be printed on your original sales receipt. 

Obtaining an Online Receipt

You can find a copy of your receipt in your Order Confirmation email as well as in the “Your Order History” section of Your Account. If you did not register with us and cannot locate your Order Confirmation email, please contact Customer Care at +97150 2750976 or via email